People are constantly getting and giving feedback in their daily lives – whether it is explicit through words or writing, or implicit through tone of voice or gestures. Feedback is an observation and evaluation of a particular action and can be highly effective for reinforcing or developing behavior, particularly when it comes to developing employee performance. The term feedback is defined as a ‘reaction’; however, we encourage organizations to think of employee feedback as carefully thought out mini-evaluations that take place continually – not just once a year.

Structured, ongoing, and proper feedback is a powerful tool for managing and improving employee performance. Unfortunately for managers and leaders, giving timely feedback is not Read More