New Case Study Shows How JBS United Transforms Performance Management into Centralized and Meaningful Business Conversation with CRG emPerform




A new case study reveals how JBS United, a global research-based animal nutrition products, livestock production, grain merchandising and environment consulting services company, is using CRG emPerform’s award-winning employee performance management software suite to achieve streamlined and automated performance management and talent identification.

As outlined in the full case study, prior to implementing emPerform, JBS United was using paper-based performance appraisals with many variations of forms and content being used throughout the different operating groups. The process was time-consuming and did not allow the organization to align human capital or talent development initiatives to company strategy or easily identify potential. This was especially problematic because the agriculture sector in North America is facing a considerable talent shortage over the next 5-10 years, with less skilled workers available to replace those retiring.

“We simply were not leveraging the human capital piece of our business adequately,” said Doug Erla, Director of Human Resources & Organization Capability at JBS United.

Given these challenges, JBS United knew that in order to move its talent management efforts from an inconsistent and passive process to an active business conversation, they needed a better performance management foundation including revised processes and a system to support the company’s performance management goals.

JBS United began evaluating a broad array of talent management systems including the major players in the space. “We chose emPerform for many reasons, including the fact that the software included several performance features all in one,” Erla said. “We knew we could gradually launch those features to the workforce in a calculated fashion without worrying about increasing costs by purchasing additional modules. Plus…the look and usability of emPerform was equal if not better than any system we reviewed.”

As noted in the case study, since implementing emPerform, JBS United has been able to:

  • Streamline its performance management process across the entire organization.
  • Create a unified competency architecture to better align and track performance objectives.
  • Reduce the time needed to complete performance appraisal tasks by more than 50%.
  • Integrate performance results directly into talent identification & succession planning.
  • Track high-potential employees in a meaningful way and in real-time.

Using emPerform, JBS United has been able to reduce the time needed to complete performance management tasks by more than 50%. “This is time we are putting back into driving business results across the company!” Erla said.

JBS United has worked with emPerform to develop a planned phase approach to launch additional features to their workforce in a way that will make sense for front-line employees while simultaneously securing the needed leadership buy-in for the new processes. This includes, among other things, automated compensation planning where performance scores will have a direct link to recommended merit increases and variable compensation adjustments using emPerform’s Compensation Manager.

“We honestly believe that emPerform will allow us to position talent and performance management more clearly in the forefront of our business – plain and simple! It catapults us years ahead from where we were,” Erla said.

Read the full JBS United case study here:


If you would like to learn more about emPerform for easy and effective employee performance management, visit our website.